🕰️ General FAQs

1. What types of clocks do you offer?

We curate a wide range of vintage and antique wall clocks—from ornate Victorian styles to mid-century classics. Most clocks undergo careful inspection for authenticity and condition.

2. Do I get a warranty or guarantee?

We provide a 90-day warranty covering mechanical defects and major issues—please check the clock’s description for specific terms (e.g., warranty duration may vary).

3. What about shipping and packaging?

Clocks are securely packaged via professional packers to ensure safe arrival. For larger pieces, we may arrange white-glove delivery or express shipping; costs and options will appear at checkout.

4. Can I return a clock if I’m not satisfied?

Yes—returns are accepted within 30 days of delivery, but you’ll be responsible for return shipping unless the clock arrives damaged. Please contact us in advance to begin a return.

5. How do I set or adjust the clock?

Avoid rotating antique clock hands backward. If you’re unsure, stop the clock and restart it at the correct time. For detailed help, we’re happy to assist upon request. (antiqueclockdoctor.com, clockwise.me.uk)

6. How do I care for and preserve my clock?

• Dust with a soft, dry cloth; avoid furniture polishes.
• Keep clocks away from direct sunlight, radiators, and high humidity or temperature fluctuations (ideal humidity: 40–60%) .
• Have the movement professionally serviced every 3–8 years to ensure longevity.

7. How can I identify my clock?

Look for maker’s marks on the dial, case, movement, pendulum, or key. Photograph these details, which help establish maker, model, and age. (clockworks-horloges.com)

8. Are the wall clocks functional or for decorative use only?

We clearly indicate whether each clock is in working order. Some are fully restored and functional; others may be sold “for display” with non-working or cosmetic parts.

9. Do you offer expert advice?

Absolutely! Whether you’re starting a collection or seeking repair guidance, we’re happy to share our expertise—feel free to reach out any time.

10. Do you use Amazon affiliate links?

Yes—some product pages include Amazon affiliate links for related clock accessories. By purchasing through these links, you support our site at no extra cost to you. (clockwise.me.uk, termly.io)